Your cart is empty
You may check out all the available products and buy some in the shop
Return to shop
Support Center
Returns + Exchanges
Refund Policy
Refund Policy – TaazaFal
Effective Date: 10-04-2025
At Taaza Fal, customer satisfaction is our top priority. We take utmost care in delivering high-quality, fresh products. Due to the perishable nature of our items, our refund policy is outlined below.
1. No Refunds on Perishables
All sales of juices and fresh fruits are final.
We do not offer refunds for orders once delivered unless the product is damaged or incorrect upon arrival.
2. Damaged or Incorrect Products
If you receive a damaged, spoiled, or incorrect item:
Notify us within 24 hours of delivery.
Share clear photos of the product and packaging via WhatsApp or email.
After verifying the issue, we may:
Issue a full or partial refund, at our discretion.
3. Late or Missing Refunds
If your refund is approved , it will be processed and credited within 5-7 business days through original payment method.
If you haven’t received your refund within this timeframe:
Check your bank account or contact your payment provider.
Then reach out to us for assistance.
4. Non-Eligible Scenarios
Refunds will not be issued in the following cases:
If you change your mind after ordering
If the delivery is delayed due to reasons beyond our control (e.g., weather, traffic, logistics partner delays)
If incorrect address/contact details were provided
5. Contact Us
For any refund-related concerns, please contact our customer support:
Taaza Fal – Your Refreshing Buddy
Phone: 9666829840
Website: www.taazafal.com
Email: taazafal1905@gmail.com
Return Policy
Return Policy – Taaza Fal
Effective Date: 10-04-2025
At Taaza Fal, we are committed to delivering fresh and high-quality fruit and juice products to your doorstep. Due to the perishable nature of our offerings, we have a specific return policy outlined below.
1. No Returns on Perishable Items
We do not accept returns for any perishable products, including fresh fruits and juices.
Once a product is delivered and accepted, it cannot be returned.
2. Damaged or Spoiled Products
If your order arrives damaged, spoiled, or in an unacceptable condition:
Notify us within 24 hours of receiving the product.
Provide clear photos and a description of the issue.
3. Incorrect Orders
In case you receive the wrong product:
Contact us immediately with your order number and a photo of the item received.
We will arrange for the correct item to be sent to you, or issue a refund if it’s unavailable.
4. Non-Returnable Situations
Returns will not be accepted if:
The issue is reported more than 24 hours after delivery
The product was mishandled or improperly stored after delivery
The packaging has been tampered with or opened
5. How to Report an Issue
To request a resolution, please contact our support team with the following:
Order ID
Description of the issue
6. Contact Information
Taaza Fal – Your Refreshing Buddy
Phone: 9666829840
Website: www.taazafal.com
Email: taazafal1905@gmail.com